Background
Pro Waterblasting, led by entrepreneur Lorcan Kenny, has quickly become a leading name in professional exterior cleaning and waterblasting services. In just three years, Lorcan transformed the business from a $250,000 operation into a million-dollar enterprise. With high demand for services outside of Auckland, he identified franchising as the ideal way to scale the brand into new regions while retaining direct control over the Auckland territory.
Challenge
The growing demand for Pro Waterblasting’s services extended far beyond Auckland, but direct expansion would require significant operational and financial resources. Additionally, ensuring consistent service quality across multiple regions was a priority. Lorcan needed a growth strategy that would allow for brand expansion while maintaining control over the original business and ensuring high service standards across all locations.
Solution
Franchising provided the perfect balance of growth and control. By franchising Pro Waterblasting in key regions, the brand could extend its reach while leveraging motivated franchise partners to uphold service excellence. The franchise model was designed to provide:
- A low-cost buy-in with strong earning potential
- Comprehensive training in waterblasting techniques, customer service, and business management
- Exclusive franchise territories to ensure fair market opportunities
- Access to industry-leading marketing technology, including a custom software system designed to convert leads into sales
- The option for franchisees to have Head Office manage administrative tasks, allowing them to focus on operations and customer service
By offering a business opportunity suited to both sole operators and small teams, Pro Waterblasting created a scalable, flexible model that could thrive in multiple regions.
Outcome
Pro Waterblasting successfully expanded beyond Auckland by establishing new franchise branches, meeting out-of-region demand while maintaining the company’s high service standards. The franchise model ensured that new locations benefited from strong branding, marketing support, and proven operational systems, enabling franchise partners to generate strong returns. By strategically using franchising for regional expansion, Lorcan was able to grow the brand while retaining full ownership of the Auckland market.
Conclusion
By adopting a targeted franchising strategy, Pro Waterblasting successfully scaled its business to new regions without compromising quality or control. The model allowed the company to meet rising demand while empowering franchise partners to build successful businesses under a recognised and trusted brand. As expansion continues, Pro Waterblasting is on track to becoming the leading household name in professional exterior cleaning across New Zealand.